Contact&Faq

Contact us

+972-5327-26882

iralanda89@gmail.com

Rosh-Ahayin

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FAQs

Answers to your questions

What materials are used in your jewelry?

All our jewelry is crafted from high-quality 925 sterling silver, known for its durability and luster. We ensure that every piece meets strict standards for purity and craftsmanship.

How should I care for my sterling silver jewelry?

To keep your sterling silver jewelry looking its best, store it in a dry, cool place away from direct sunlight. Use a soft cloth to polish your pieces regularly and avoid exposure to harsh chemicals and abrasives.

Do you offer custom jewelry designs?

Yes, we offer custom design services that allow you to create unique sterling silver jewelry tailored to your personal style and preferences. Contact us to start the design process with our expert artisans.

Can I return or exchange an item?

We accept returns and exchanges within 14 days of purchase, provided the jewelry is in its original condition. Please visit our Returns & Exchanges page for more detailed information on how to proceed.

How do you ensure the ethical sourcing of your materials?

Our commitment to sustainability means we only source our 925 sterling silver from suppliers who adhere to strict ethical and environmental standards. We strive to ensure that every aspect of our production process respects both the planet and its people.

Do you ship internationally?

Yes, we offer international shipping so you can enjoy our jewelry no matter where you are located. Shipping costs and delivery times vary depending on the destination, so please check our Shipping Policy for detailed information.